Twitter Lane Interiors | 01200 444 700

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..."Thanks so much, it's all so beautiful."
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Twitter Lane Interiors

Refunds and Returns

This is our refunds and return policy.

 

We try to be as accurate as possible with our product descriptions and images to avoid any customer disappointment. However, If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 28 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Refunds will be made to the original payment card and may take up to 10 working days. Unfortunately, postage costs cannot be refunded.

 

Please note, bespoke furniture items cannot be refunded or exchanged as they are tailored to your individual preferences and may not be sellable in our shop. If you wish to purchase a bespoke item from our website but are unsure of the fabric choices or would prefer a fabric that is not available online, please contact us and we can have samples sent to you. Alternatively, pop into our Clitheroe shop where you can choose a material from our extensive range of fabric books.

 

For any further enquiries please do not hesitate to contact us on 01200 444700 Monday-Fri: 9-5pm, Sat: 10.30-4.30pm